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Together is stronger: Full integration of RacoWireless nearly complete

Posted by Alex Brisbourne on 04/07/2015
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Together_is_StrongerToday we are proud to announce a number of tangible results and data points coming out of our acquisition of RacoWireless late last year.

  • Our operational capacity now tallies 10 offices in five countries around the world
  • We now provide service to more than 3.5 million devices on behalf of over 1,500 customers
  • We deliver full networking services in more than 110 countries around the world.
  • The combined leadership team possesses more than 300 years of direct experience serving the M2M services market.
  • KORE now stands as the single largest wholesale airtime partner of five carriers worldwide.

At the time of the acquisition, we put in place an aggressive 100-day plan for a rapid – and customer-centric – integration of the businesses, and through the non-stop work of who I consider to be the best management team in our industry, I am pleased to report that the integration process has outpaced even what I had initially envisioned.

We have already moved well beyond becoming a fully-aligned functional organization. Our data center and network integration is positioned to more than double our capacity to meet the explosion of IoT connections the market is seeing. The integration of our service platforms will bring value-added M2M connectivity and applications services to market faster, and across a broader global footprint, than ever before.

We also now have two new service groups in place, called KORE Integrated Services and KORE Advanced Applications, respectively. KORE Integrated Services can be best described vis-à-vis the end-to-end solution KORE now delivers for Audi connect®, bringing the only dual carrier solution to the automotive industry. Even beyond connectivity, KORE also provides accounting and fully integrated call center services in the solution. Audi drivers who subscribe to the program also rely on KORE for all technical support and other customer service needs.

The KORE Advanced Applications development environment, meanwhile, has been built on a stronger set of capabilities in location-based services. KORE now provides a full GPS tracking solutions platform that allows its partners, and their customers, to instantly pinpoint the location of any device. Partners can deliver their own GPS tracking solutions, with minimal up-front investment of time and capital. KORE runs this service from its own servers to maintain a 99.99 percent up-time, and partners are able to customize it to meet their own market needs, under their own brand identities, and quickly integrate it with the specific devices that they sell.

Industry analyst James Brehm, CEO and chief strategist of James Brehm and Associates, relays the following: “KORE has made steady progress against its ambitions to be a truly global IoT provider of scale for enterprise connected services. To see how deeply KORE and Raco are entwined already, I would easily put KORE in the same category as Tier 1 global companies in scope and scalability. It is perfectly positioned to carry the M2M and IoT traffic of enterprise users or application providers of any size.”

Overall, it will continue be a key priority for KORE to build a seamless, easy-to-use experience for not only our IoT application partners, but also the end customer. That is how we will put our fingerprint on the Internet-of-Things phenomenon, as it grows.

Stay tuned here and on the main KORE website for additional updates about KORE offerings and integration results, as they happen.